BACKORDER ITEM

BACKORDER ITEM

BACKORDER ITEMS ARE SOLD OUT ITEMS THAT HAVE BEEN ARRANGED FOR RE-MANUFACTURE, ALLOWING YOU TO SECURE YOUR PIECE FIRST DURING THE MANUFACTURING PROCESS. THE ESTIMATED TIME OF ARRIVAL (ETA) FOR EACH BACKORDER ITEM WILL BE CLEARLY STATED IN THE INDIVIDUAL PRODUCT PAGE.

PLEASE NOTE, THE ETA IS ONLY AN ESTIMATED DATE; THE ACTUAL ARRIVAL DATE MAY BE EARLIER OR LATER DUE TO UNFORESEEN CIRCUMSTANCES SUCH AS SHIPPING DELAYS, LONGER MANUFACTURING TIMES, ETC. REQUESTS TO CANCEL ORDERS FOR THESE REASONS WILL NOT BE ACCEPTED. BACKORDERS MAY BE CANCELLED IF THERE IS A LACK OF RAW MATERIALS, IN WHICH CASE A FULL REFUND WILL BE GIVEN.

BACKORDER ITEMS ARE PRODUCED IN DIFFERENT BATCHES, SO PLEASE ALLOW A DISCREPANCY OF UP TO 20% IN COLOUR AND MEASUREMENTS BETWEEN BATCHES. EXCHANGES AND RETURNS WILL NOT BE ACCEPTED UNDER THESE CIRCUMSTANCES.

FOR ORDERS CONSISTING OF BOTH BACKORDER ITEMS AND READY STOCK ITEMS, WE WILL SHIP THEM TOGETHER WITH THE READY STOCK PRODUCTS ONCE THEY HAVE ARRIVED FROM OUR MANUFACTURING FACTORY.

BACKORDER ITEMS WILL BE UPDATED ON OUR BACKORDER STATUS PAGE AND THE INDIVIDUAL PRODUCT PAGES. PLEASE NOTE THAT NO NOTIFICATION EMAIL WILL BE SENT UNLESS OTHERWISE STATED.

ALL BACKORDER ITEMS ARE STRICTLY NON-CANCELABLE AND NON-REFUNDABLE ONCE THE ORDER HAS BEEN PROCESSED.